faq

FAQ – KP Creation

1️⃣ What types of jewelry do you offer?

At KP Creation, we specialize in handcrafted fabric, Kundan, and bead jewelry. Each piece is designed with intricate craftsmanship, blending tradition with elegance.

2️⃣ Do you offer custom or personalized jewelry?

Yes! We love creating custom designs tailored to your preferences. You can choose colors, patterns, and styles to match your outfit or occasion. Contact us for details.

3️⃣ How can I place an order?

You can place an order by:

• Messaging us on WhatsApp, Instagram, or Facebook
• Emailing us at [Your Email]
• Visiting our store (if applicable)

4️⃣ Do you ship across India and internationally?

Yes! We offer nationwide and international shipping to bring our handcrafted jewelry to you, no matter where you are. Shipping charges vary based on location.

5️⃣ How long does it take to receive my order?

• India: Delivery takes 5-10 business days after processing.
• International: Delivery takes 10-20 business days, depending on customs clearance.

6️⃣ What are the shipping charges?

Shipping costs depend on the location and order size. Charges will be calculated at checkout. Free shipping may be available for bulk or special orders.

7️⃣ What if I receive a damaged product?

We ensure secure packaging, but if your item arrives damaged, please contact us within 24 hours with photos/videos. We will arrange for an exchange or store credit.

8️⃣ Do you accept returns or exchanges?

• Returns: Since our jewelry is handcrafted, we do not offer returns unless the product is defective or incorrect.
• Exchanges: Only available for damaged or defective items, and must be reported within 24 hours of delivery.

9️⃣ How do I take care of my jewelry?

• Keep your jewelry away from water, perfumes, and harsh chemicals.
• Store it in an airtight box to prevent tarnishing.
• Handle with care to maintain its shine and durability.

🔟 How can I contact you for inquiries?

You can reach us via:
📩 Email: [Your Email]
📱 WhatsApp: [Your WhatsApp Number]
📷 Instagram/Facebook: [Your Social Media Handles]

✨ Thank you for choosing KP Creation! Wear elegance, shine with confidence. ✨