terms and conditions
Terms & Conditions – KP Creation
Welcome to KP Creation! By using our website, social media pages, or purchasing from us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1️⃣ General Terms
- KP Creation specializes in handcrafted fabric, Kundan, and bead jewelry.
- All our designs are handmade, and slight variations may occur, making each piece unique.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
2️⃣ Orders & Payments
- All orders must be paid in full before processing and shipping.
- We accept payments via UPI, bank transfer, and other available online payment methods.
- Customized orders require full advance payment, and once processed, they cannot be canceled or modified.
3️⃣ Shipping & Delivery
- Orders are processed within 2-7 business days, depending on the product and customization.
- Estimated delivery times:
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Within India: 5-10 business days
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International: 10-20 business days (subject to customs clearance)
- Shipping charges are calculated at checkout. Customers are responsible for any customs duties or import taxes applicable in their country.
4️⃣ Returns, Exchanges & Refunds
- Due to the handcrafted nature of our products, returns are not accepted unless the item is defective or incorrect.
- Customers must report any damage within 24 hours of delivery with supporting images/videos.
- Only damaged or defective items are eligible for exchange or store credit. Refunds are not available.
5️⃣ Product Care & Warranty
- Our jewelry is delicate and should be kept away from water, perfumes, and chemicals.
- KP Creation is not responsible for damage caused by mishandling or improper storage.
6️⃣ Intellectual Property
- All designs, images, and content on our website and social media belong to KP Creation.
- Any reproduction, copying, or unauthorized use of our designs without permission is strictly prohibited.
7️⃣ Privacy Policy
- We value your privacy and do not share personal information with third parties.
- Payment details are securely processed through trusted payment gateways.
8️⃣ Contact Us
For any queries, feel free to reach out:
📩 Email: [Your Email]
📱 WhatsApp: [Your WhatsApp Number]
📷 Instagram/Facebook: [Your Social Media Handles]
✨ Thank you for shopping with KP Creation! Your trust and support mean everything to us. ✨s